Japan Tax Free Counter PIE VAT Station

SHIBUYA109

Dogenzaka, Shibuya

Enjoy tax-free shopping at Shibuya 109, the symbol of Shibuya and known as the trend-setting center for young people!

SHIBUYA109 is a symbol of youth culture, packed with the latest fashion, cosmetics, and trendy items. As an icon of Shibuya, it attracts many visitors from Japan and abroad—especially Gen Z and Millennials.

At the in-store PIE VAT Station, you can complete tax-free procedures during your shopping trip. Conveniently located just steps from Shibuya Station, the counter is easy to use.

Counter Location:

Near the elevator hall on B1F

Business Hours

🕙 10:00-21:00

Crowd Level
Crowd Level

Please check before visiting the counter

Step1

Download PIE VAT app

Step2

Visit Tax-free counter with the following items

PIE VAT app

PIE VAT app

Passport

Passport

Receipt

Receipt

Passport

Purchased Items

Please check before visiting the counter

Step1

Download PIE VAT app

Step2

Visit Tax-free counter with the following items

PIE VAT app

PIE VAT app

Passport

Passport

Receipt

Receipt

Passport

Purchased Items

Please check before visiting the counter

Step1

Download PIE VAT app

Step2

Visit Tax-free counter with the following items

PIE VAT app

PIE VAT app

Passport

Passport

Receipt

Receipt

Passport

Purchased Items

Important Notice

  • Tax refund procedure must be completed on the dαy of purchase (Please visit tax free counter αt least 15 minutes before close)

  • Returns cannot be made after tax refund procedures have been completed.

  • Tax-free items must be taken out of the country by yourself. Tax-free items cannot be consumed or transferred within Japan.

  • Tax-free items cannot be purchased for business, commercial, or resale purposes.

  • If there is a possibility that the purchase may be considered as a business purchase, tax refund procedures may be refused.

  • Please present your passport and tax-free items at customs upon departure.

  • If you do not retain tax-free items upon departure, you will have to pay sales tax at customs.

  • If the purchaser and the tax refund applicant are different, you will not be able to proceed with the tax refund procedure.

  • If the name on the credit card, point card, etc. used at the time of purchase is different from the name on the passport, you will not be able to proceed with the tax refund procedure.