Frequently Asked Questions

Who handles support?

Pie VAT's dedicated customer service team provides exceptional multilingual support via in-app chat, email, and social media in order to assist tourists and partners with any questions they might have.

Is there a cost to use Pie VAT?

Is there a minimum purchase amount to use Pie VAT?

Can I use Pie VAT at any store in a tax free country?

What documents do tourists need to provide to get their tax refund?

How long does it take to get a refund after submitting a claim?

What are the fees associated with Pie VAT services?

Who handles support?

Pie VAT's dedicated customer service team provides exceptional multilingual support via in-app chat, email, and social media in order to assist tourists and partners with any questions they might have.

Is there a cost to use Pie VAT?

Is there a minimum purchase amount to use Pie VAT?

Can I use Pie VAT at any store in a tax free country?

What documents do tourists need to provide to get their tax refund?

How long does it take to get a refund after submitting a claim?

What are the fees associated with Pie VAT services?

Who handles support?

Pie VAT's dedicated customer service team provides exceptional multilingual support via in-app chat, email, and social media in order to assist tourists and partners with any questions they might have.

Is there a cost to use Pie VAT?

Is there a minimum purchase amount to use Pie VAT?

Can I use Pie VAT at any store in a tax free country?

What documents do tourists need to provide to get their tax refund?

How long does it take to get a refund after submitting a claim?

What are the fees associated with Pie VAT services?