Welcome to Europe: Enjoy Tax Free Shopping with the PIE VAT app
Make the most of your trip to Europe and enjoy tax-free shopping with the PIE VAT app.
Save More with Tax-Free Shopping
Traveling abroad? As a non-resident, you could reclaim VAT on purchases, saving up to 25% in Europe and beyond. It’s simple: shop, get your refund, and bring home more of what you love.
Customs & Airport Information
Owen
Tourist from Europe
"I Used PIE VAT for the first time during our trip to Copenhagen last month, love the mobile-first (scan QR code + upload pictures for my goodies) and seamless experience (from merchant POS to my refund). No more stamping and queuing up at the custom. Great job guys!
Morel
Tourist from Americas
"I love PIE VAT Tax refund service. PIE VAT is easy to use especially comparing to other services. PIE VAT also offered great customer service when I had questions. "
Rie
Tourist from Asia
”PIE VAT is like a miracle tax refund service. I was always unhappy with existing tax refund services but PIE VAT offers easy to use service and I was able to get my money back without hustle. From now on, I will always get my money refunded using PIE VAT. I hope more stores offers PIE VAT.
Frequently Asked Questions
Who can I contact for help with my tax refund claim?
Our in-app customer support team is available 24/7 to help answer any questions about your claim, required documents, eligible purchases, or anything else!
Is there a minimum purchase amount to use Pie VAT?
Yes, minimum amounts range depending on the country. Our app will indicate the required minimum.
What currencies are supported for refunds?
We can process refunds in 135+ currencies, including EUR, USD, JPY, CAD, GBP, CNY, and many more. It's important to note that when you choose your desired currency, you won't incur any foreign exchange (FX) fees. Pie VAT takes pride in offering a transparent and fee-friendly service, which means you receive your refund in the currency you select without any hidden charges.
Can I use Pie VAT at any store in a tax free country?
No, Pie VAT can only be used at our retail partners - look for our logo sticker at checkout to confirm if tax-free shopping is available. We have over 1,500 participating stores and are constantly expanding.
How long does it take to get my refund after submitting a claim?
For regular refunds, once your documentation is reviewed and approved, the refund will be sent to you within 24 hours. But that's not all – we also offer the option of "Rapid Refunds", providing instant refunds for those in need of immediate access to their funds.
What documents do I need to provide to get my tax refund?
This varies by country. Typical required documents include your passport, stamped customs forms, receipts, and images of purchased items. Our app provides instructions on the exact verification needed for each destination.