Step into the World of Digital Tax Free Shopping
Get bigger, faster, refunds without the hassle. Pie VAT makes getting tax refunds easy, fast, and maximizes your savings. Join over 100,000 shoppers using our app!
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Great app. So easy.
Seemed daunting as never used before but so easy and clear what to do once you get started. PIE VAT tells you the process and leads you through each stage. It also sent me kind reminders to do the next stage as well ( reminded me to take a photo of the goods when home) . Then sent regular updates about payment. Soooo easy.
Out With the Old, In With the New:
In the past, the tax refund process was extremely tedious, manual, and frustrating for tourists:
Recall this frustrating analog process...
First, handwrite tedious paper forms listing every purchase detail.
Next, stand in line for 1+ hour getting forms approved by customs.
Finally, anticipate a 4-8 week wait for your refund, often with a 30-50% fee.
Best ever VAT refund process!
The Pie VAT app is the most user friendly and efficient VAT refund process I have ever experienced. No need to find a refund office like Global Blue and get your customs stamp at the airport while you are trying to make your flight. It can all be done online through the app. Once you leave the country/return home you just take a photo (gps coordinates for your location will be captured providing proof the items purchased were exported). Bingo - I got my refund approved in less than 24 hours after submitting. I certainly hope more stores affiliate with Pie VAT. I will ask before I buy in the future and will gladly support establishments that use Pie VAT versus Global Blue (I lost 2 VAT refunds because of an early flight home and long lines at airport that did not allow me to get my customs stamp and refund request submitted before boarding my flight).
With Pie VAT, it's fast, convenient, and utterly rewarding
Faster refunds
Once your refund is digitally approved, the money is transferred to your Pie VAT Wallet within 24 hours. No need to wait weeks or months to access your savings.
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Larger refunds
Our lower, transparent fees mean you get to keep more of your hard-earned money. Pie VAT offers the highest refund rates in the industry.
Special discounts and offers
We partner with retailers to bring you exclusive app-only deals and promotions not available to other tourists.
Use in a variety of destinations
Our tax free app works in over 1,500 retailers across popular cities in Norway, Denmark, Sweden, Germany, and Japan. And we're constantly expanding to more locations!
Mobile claims in seconds
Just open your Pie VAT app, claim your refund, and submit your claim digitally. No paperwork!
Very Easy!
This is my first time use app for tax free, in the past we have to wait in line at airport to get the tax refund even though only very small money. Now using this app made the tax refund very simple.
Customer support
Pie VAT provides exceptional 24/7 customer support through in-app chat, email, and social media. Our multilingual support team answers questions quickly and is happy to help guide you through the tax refund process anytime.
Great customer service
The process was quick, easy and hassle free - much better than having to wait in line, with the purchased items, at the airport before departure. Great customer service as well (thank you Maggie for the updates along the way!)
Your Data Security is Our Top Priority
Protecting your personal information is our top priority. We use encryption, tokenization, and other security measures to keep data safe.
We are fully GDPR and CCPA compliant and never sell data to third parties. For complete details on our privacy and security protocols, see our Privacy Policy.
Easy and Safe
Very easy to use with clear directions and secure payment info. I am very glad that the vendor recommended this app. Helped me skip the VAT claims line at the airport.
Frequently Asked Questions
What documents do I need to provide to get my tax refund?
This varies by country. Typical required documents include your passport, stamped customs forms, receipts, and images of purchased items. Our app provides instructions on the exact verification needed for each destination.
How long does it take to get my refund after submitting a claim?
For regular refunds, once your documentation is reviewed and approved, the refund will be sent to you within 24 hours. But that's not all – we also offer the option of "Rapid Refunds", providing instant refunds for those in need of immediate access to their funds.
Can I use Pie VAT at any store in a tax free country?
No, Pie VAT can only be used at our retail partners - look for our logo sticker at checkout to confirm if tax-free shopping is available. We have over 1,500 participating stores and are constantly expanding.
What currencies are supported for refunds?
We can process refunds in 135+ currencies, including EUR, USD, JPY, CAD, GBP, CNY, and many more. It's important to note that when you choose your desired currency, you won't incur any foreign exchange (FX) fees. Pie VAT takes pride in offering a transparent and fee-friendly service, which means you receive your refund in the currency you select without any hidden charges.
Is there a minimum purchase amount to use Pie VAT?
Yes, minimum amounts range depending on the country. Our app will indicate the required minimum.
Who can I contact for help with my tax refund claim?
Our in-app customer support team is available 24/7 to help answer any questions about your claim, required documents, eligible purchases, or anything else!