What is Tax-Free Shopping?

Learn More About Tax-Free Shopping with PIE VAT

How Does It Work?

With PIE VAT, reclaiming VAT is simple, fast, and entirely digital:

  1. Shop at Partner Stores

Tourists pay the full price, including VAT, on eligible purchases from our partner stores.

  1. Submit Your Claim

Using Pie VAT’s easy digital platform, customers can submit their VAT refund claim before leaving the country, avoiding complex paperwork.

  1. Receive Your Refund

Once verified, the VAT amount is refunded directly to the customer, saving them up to 25% in some countries.

Why It’s Beneficial

Tax-free shopping benefits both tourists and local economies:

  • Tourists enjoy savings on purchases, making their trips more economical.

  • Retailers attract more international customers, boosting sales and enhancing visitor satisfaction.

Explore the advantages of tax-free shopping with Pie VAT—where simplicity and savings come together to make travel shopping seamless!

How PIE VAT works

Using Pie VAT is effortless for both retailers and tourists:

1

Collect Customer Details

At checkout, simply ask the tourist for their email or phone number.

At checkout, simply ask the tourist for their email or phone number.

2

Guided Instructions

The tourist will receive step-by-step instructions directly in their inbox, guiding them through the process.

The tourist will receive step-by-step instructions directly in their inbox, guiding them through the process.

The tourist will receive step-by-step instructions directly in their inbox, guiding them through the process.

3

Easy Verification

Tourists upload their verification through the PIE VAT app, ensuring secure and straightforward documentation.

Tourists upload their verification through the PIE VAT app, ensuring secure and straightforward documentation.

Tourists upload their verification through the PIE VAT app, ensuring secure and straightforward documentation.

4

Instant Refund Processing

PIE VAT takes care of all back-end approval and remittance, so once verification is complete, tourists receive their refund directly.

PIE VAT takes care of all back-end approval and remittance, so once verification is complete, tourists receive their refund directly.

With Pie VAT, the process is quick and intuitive, allowing tourists to enjoy their savings without hassle—while you benefit from an efficient, fully managed VAT refund service.

Benefits for Retailers Partnering with PIE VAT

Partnering with PIE VAT means joining a network designed to make tax-free shopping easier and more profitable for your store. Here’s how we add value for our retail partners:

Digital Efficiency

PIE VAT streamlines the refund process with a fully digital, automated platform. This eliminates the need for tedious paper forms and enables refunds to be processed in minutes, giving your customers a seamless shopping experience. 

Data-Driven Insights

Gain powerful insights with our real-time analytics dashboard. Access key information about your international customers—such as demographics, spending trends, and popular product categories—to optimize inventory, tailor marketing, and increase sales.

High Customer Satisfaction

PIE VAT holds the highest Trustpilot rating in the tax-free shopping industry, reflecting our commitment to exceptional customer service. Our platform’s simplicity and efficiency make it a favorite among tourists, enhancing your store’s reputation and attracting repeat visitors.

Effective Marketing Tools

Boost your store’s visibility with PIE VAT’s targeted marketing options, including in-app push notifications and exclusive offers for tourists. Our tools help drive foot traffic and keep your store top of mind for international shoppers.

POS System Integration

PIEVAT integrates with popular POS systems like Sitoo, Front Systems, and Shopify, ensuring a seamless tax-free shopping experience that blends effortlessly into your existing sales operations.

Risk-Free Revenue Model

We succeed when you succeed. PIE VAT operates on a revenue share model, meaning we earn only when tax-free transactions are completed, so there’s no upfront risk.

24/7 Support and Training

Our dedicated support team is available around the clock to assist with onboarding, staff training, and troubleshooting. We’re here to ensure your team is fully prepared to handle tourist inquiries and deliver a superior tax-free shopping experience.

With PIE VAT, you’re not just providing a service—you’re giving your international customers a reason to return, and growing your business with every transaction.

Frequently Asked Questions

Is there a cost to use Pie VAT?
Is there a minimum purchase amount to use Pie VAT?
Can I use Pie VAT at any store in a tax free country?
Who can I contact for help with my tax refund claim?
What documents do tourists need to provide to get their tax refund?
How long does it take to get a refund after submitting a claim?
What are the fees associated with Pie VAT services?
Can I use Pie VAT at any store in a tax free country?
Is there a cost to use Pie VAT?
Is there a minimum purchase amount to use Pie VAT?
Can I use Pie VAT at any store in a tax free country?
Who can I contact for help with my tax refund claim?
What documents do tourists need to provide to get their tax refund?
How long does it take to get a refund after submitting a claim?
What are the fees associated with Pie VAT services?
Can I use Pie VAT at any store in a tax free country?
Is there a cost to use Pie VAT?
Is there a minimum purchase amount to use Pie VAT?
Can I use Pie VAT at any store in a tax free country?
Who can I contact for help with my tax refund claim?
What documents do tourists need to provide to get their tax refund?
How long does it take to get a refund after submitting a claim?
What are the fees associated with Pie VAT services?
Can I use Pie VAT at any store in a tax free country?