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Which steps do I need to complete to get my refund?

Missed the "How It Works" section? No worries - you can find it in the menu, but here’s a detailed guide to help you through the process.
Whether you’ve downloaded the PIE VAT app before shopping or while in-store, the steps to claim your VAT refund are straightforward.Let’s break it down:

Why PIE VAT is Hassle-Free

At Pie VAT, "hassle-free" means you can complete your VAT refund without wasting time in airport lines. The entire process can be done conveniently via the app—at your own pace.

Steps to Get Your VAT Refund

In-Store
In-Store
In-Store
1.Open the Pie VAT app and select "Request a Refund."
2.Scan the QR code provided by the merchant.
3.Take a photo of your receipt to document the purchase.

Once verified, the VAT amount is refunded directly to the customer, saving them up to 25% in some countries.

Before Departure
Before Departure
Before Departure
Scan your boarding pass or upload it directly from your wallet.

If you’re traveling by ferry, upload your ferry ticket to confirm.

After You Return Home
After You Return Home
After You Return Home
Take clear photos of each item you purchased for verification.
Account Registration
Account Registration
Account Registration

We recommend registering your Pie VAT account early. This helps us assist you quickly with any questions and ensures a smoother process. You’ll need to provide:

  • Full name
  • Complete address
  • Passport scan
  • A selfie for identification
  • Payment method (for refund transfer)

Your data is secure with us and complies with privacy regulations.

Receiving Your VAT Refund
Receiving Your VAT Refund
Receiving Your VAT Refund

Once all steps are completed and your account is registered, we will review your claim. If approved, the refund will be transferred to your account within 5 business days.

  • Completing the steps quickly ensures faster processing of your refund.
  • Early registration also allows us to provide immediate support if needed.

By following these simple steps, you can enjoy a seamless and secure VAT refund process with Pie VAT.

Where will you go next?

Europe

You can enjoy tax free shopping with Pie VAT at Demark, Sweden, Norwaym Germany, Finland!

Japan

You can enjoy tax free shopping many shopping mall and retail shop in Japan!

Where will you go next?

Europe

You can enjoy tax free shopping with Pie VAT at Demark, Sweden, Norwaym Germany, Finland!

Japan

You can enjoy tax free shopping many shopping mall and retail shop in Japan!

Where will you go next?

Europe

You can enjoy tax free shopping with Pie VAT at Demark, Sweden, Norwaym Germany, Finland!

Japan

You can enjoy tax free shopping many shopping mall and retail shop in Japan!

Get the Pie VAT App Today!

Ready to take control of your tax free shopping? Download the PIE VAT app and sign up in seconds to access rapid refunds, discounts, exclusive offers, and a smoother experience abroad.

Get the Pie VAT App Today!

Ready to take control of your tax free shopping? Download the PIE VAT app and sign up in seconds to access rapid refunds, discounts, exclusive offers, and a smoother experience abroad.

Enjoy Tax Free Shopping with the PIE VAT app 

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Desitination

Get the Pie VAT App Today!

Ready to take control of your tax free shopping? Download the PIE VAT app and sign up in seconds to access rapid refunds, discounts, exclusive offers, and a smoother experience abroad.