Location of the Customs Counters at Amsterdam Schiphol Airport (AMS)
When claiming your VAT refund at Amsterdam Schiphol Airport, it’s important to visit the customs counter to have your goods inspected and your documents stamped before departure. Here are the key locations where you can find customs counters:
Departure Hall 3: Located on the 1st floor, near check-in counter 30.
Near Lounge 3: Situated at the start of the F Pier.
Steps to Follow at the Airport:
Visit the Tax Refund Desk Before Checking In:
It’s essential to visit the customs counter before you check in your baggage. This ensures that you have all the items you’re claiming VAT on available for inspection. You’ll need to present the goods, your receipt, and any VAT forms provided by the store.
Customs Hours:
The customs desks are open during regular flight operation hours, so you can process your VAT claim as long as flights are departing.
After Customs Stamp:
Once your receipt is stamped, you can submit your VAT refund claim through the Pie VAT app by uploading a photo of the stamped receipt. Make sure to complete this step to ensure you receive your refund.
Need Assistance?
If you need any additional help or have questions, feel free to reach out to us via the in-app chat or contact Schiphol Airport Customs directly at:
Tel: +31 20 7940800
Website: Schiphol Airport
By following these steps and ensuring you have the correct documents, you can easily complete your VAT refund process at Schiphol Airport before heading to your flight.